FAQs
Categories
Sub-Categories
- (Q1.)Who is a sub-user?
- Sub-user is a user added by the Admin User for the TAN account on TRACES.
- Admin User can create and manage sub user's account.
- There is no difference in functionalities of "Admin User" and "Sub-users". The only exception is that sub-user has to submit online correction statement to Admin User & sub user can’t download any file. Admin has to verify the correction statement and submit to ITD for processing and Admin User has to download the files showing "Available" status under downloads tab.
- Maximum of four sub-users can be added.
- No. A new sub-user can be added only by deleting one of the four existing sub-users.
- Steps to create or add a sub-user are as below:
- Login to TRACES as Admin User and click on 'Profile'.
- Under 'User Management', click on 'Add Sub-User'.
- Enter PAN and Date of Birth of sub-user and proceed.
- Name of sub-user will be auto populated from PAN database based on PAN and Date of Birth of sub-user.
- Enter User Id and password for sub-user and click on 'Add'
- Sub-user will be created for the TAN.
- No. Account activation is not required for Sub users.
- No. Only Admin User can add sub-users for a TAN.
- No. Sub user cannot change organization and communication details for the deductor. Only admin user can change these details.
- Yes. Sub user can view organization and communication details as updated by Admin User but cannot modify the details.
