(Q1.)While entering validation details for submitting any request, I have entered correct details in the validation screen, yet it shows error as "The challan details entered by you corresponding to the statement mentioned above are not valid. Please enter valid details". What should I do?
- This error occurs when you have NOT entered the challan details (BSR Code/Date of Deposit/Challan Serial Number and Challan Amount) as per the relevant statement. Also, there is a possibility that you might have entered the challan details in the validation screen on the basis of Challan copy whereas the corresponding challan details are different in the statement. You are required to enter the challan details (BSR Code/Date of Deposit/Challan Serial Number and Challan Amount) as per the relevant statement.
(Q2.)While entering validation details for submitting any request, I am getting an error,"This statement has challan(s) with more valid PAN deductee rows than entered by you. Please enter details of such challan and corresponding deductee rows". What should I do?
- This error occurs when you are using the challan in the KYC validation screen having less deductee rows whereas your statement has challan (s) having more deductee rows. Please enter a challan with at least three distinct valid PAN-Amount combinations corresponding to the statement in the KYC validation screen. If there is no such Challan, mention a challan with at least two valid PAN-amount combinations. If there is no such challan, mention a challan with at least one Valid PAN-amount combination.
(Q3.)While entering validation details for submitting any request, I am getting an error,"Token Number is not valid for Regular Statement". What should I do?
- This error occurs when you might not have entered the Token number correctly or might have entered the Token number of your Correction Statement. Validation screen requires you to input "Token No. of your Original /Regular Statement" for which the File/Form/Report is being requested. The Token number should be entered 'Manually'. Please DO NOT Copy/Paste the Token Number
(Q4.)While entering validation details for submitting any request, I am getting an error, "PAN amount combination details entered by you are not valid for the challan details". What should I do?
- Validation screen requires you to input only Valid PAN(s) reported in the statement corresponding to the CIN/BIN details in Part1. Please enter three distinct PAN-Amount combinations corresponding to the challan details mentioned in Part 1. If there are less than three PANs corresponding to the specified challan, mentions all available (one or two) PAN-Amount combinations.
Following are the Examples of Unique PAN and Amount combination:
Condition 1 : - If statement contains 3 deductee rows with same PAN AAAAA0000N and corresponding amount against deductees are : 1000.00, 1000.00 and 2000.00, then deductor need to fill details like :
a) AAAAA0000N 1000.00
b) AAAAA0000N 2000.00
Condition 2: - If statement contains 4 deductee rows with PAN AAAAA0000N and corresponding amount against deductees are : 1000.00, 1000.00 , 1500.00 and 2000.00, then deductor need to fill the details like.
a) AAAAA0000N 1000. 00
b) AAAAA0000N 1500.00
c) AAAAA0000N 2000.00
Note: For Further guidance please refer Guide 1 and Guide 2 available on the validation screen. (Q5.)While entering validation details for submitting any request, I am getting an error, "Invalid Details". What should I do?
- This error occurs if you have Copy/Paste either the token number or the challan details (BSR Code/Date Of Deposit/Challan Serial Number and Challan Amount). Please DO NOT Copy/Paste the data. Please feed data in the relevant column manually
