FAQs

General

Deductor

Tax Payer

Categories

(1)Registration & Login

(3)Form 26AS/Annual Tax Statement

(8)Form 15C/15D

(10) Request for Refund

Sub-Categories

(e)Account Activation

(f)Login & Forgot Password

(g)Account Locked

(Q1.)I can see that my TRACES account is "Locked". What is the reason?

Account will be locked after 05 consecutive unsuccessful attempts within span of 24 hours.

(Q2.)How will my TRACES account get "Unlocked"?

Account will be unlocked after one hour (60 Minutes) of lockout.

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