I am a registered user on TRACES. However whenever I am trying to login into TRACES, I am always getting the message 'Invalid details'. What may be the reason?
To login and use the functionalities of TRACES, you are required to enable Java Script in your web browser. Please refer to below mentioned step-by-step instructions for different browsers to enable java script:
- Internet Explorer
- Click on 'Tools' option from your browser toolbar
- Go to 'Internet Options'
- Select the 'Security Tab', click on 'Custom Level'
- In the 'Security Setting-Internet Zone', look for the 'Scripting'
- In the 'Active Scripting', select 'Enable'
- When the 'Warning!' window pops out asking "Are you sure you want to change the settings for this zone?" select 'Yes'
- In the 'Internet Options' window, click on 'OK' button to close it
- Firefox
- On the web browser click 'Firefox' menu and then select 'Options'
- In the 'Options' window, select the 'Content' tab
- Mark the 'Enable JavaScript' checkbox
- In the opened 'Options' window, click on 'OK' button to close it
- Click on the 'Reload Current Page' button of the web browser to refresh the page
- Chrome
- Click the Chrome menu, select 'Options'
- Select 'Under the Hood'
- Under 'Privacy', click on 'Content settings...'
- When the dialog window opens, look for the 'JavaScript' section and select 'Allow all sites to run JavaScript (recommended)'
- Click on 'OK' button to close it
- Close the 'Settings' tab
- Click on the 'Reload This Page' button of the web browser to refresh the page
